Nobody loves the Four Seasons Hualalai more than I do. And I wanted to share this information with you all. There have been some pretty crazy rumors going on about the property’s damages from the storm. Basically, the damage was to the landscaping and pool areas. No major structural damages were sustained. There is still work to be done to bring the property back to the pristine and polished place that it is known to be. And because the Four Seasons Hualalai is committed to absolute tranquility and the best possible experience for their guests, they have decided to stay closed for the next several weeks to make all repairs without any kind of disruption to their guests. This is obviously something that will cost the resort a huge revenue loss. Their guest standards are more important to them than the bottom line. In the end, this commitment to guest experience is what makes them what they are, a notch above all other Hawaii resorts and a favorite destination for people around the world who want to come to Hawaii.
I am looking forward to the re-opening with great anticipation! There is no doubt that I will be among the first people to be sipping a cocktail and watching the sunset at Beach Tree once it is re-opened. I will be posting updates and photos on my Facebook Page soon. Meanwhile, here are a few pictures I have taken at the resort:
Here is the official press release, just sent out:
FOR IMMEDIATE RELEASE
FOUR SEASONS RESORT HUALALAI TO REOPEN ON APRIL 30
Closure allows proper restoration of resort following tsunami damage
KONA, HAWAI‘I (March 16, 2011) – Four Seasons Resort Hualalai at Historic Ka‘upulehu, the first and only AAA Five-Diamond and Forbes Five-Star resort on Hawai‘i Island, will reopen on April 30, 2011. The reopening follows a six-week closure caused by the earthquake generated tsunami resulting from the recent earthquake in Japan.
The Resort sustained damage from the storm surge, bringing water, sand and debris onto the grounds, mainly affecting pool areas, landscaping, a restaurant and 12 guest rooms and suites.
Resort staff has been instrumental in the early clean-up efforts, and will remain so throughout the restoration. The Resort intends to keep all staff employed in various capacities wherever possible.
“We had planned on opening the Resort earlier, however upon further inspection and damage assessment, we determined it best to sustain the closure until April 30, in order to limit impact on the guest experience,” says Robert Whitfield, general manager of Four Seasons Resort Hualalai. “While there is no significant structural damage, we are well aware of what our guests desire and
our need to provide that experience at the highest level possible. This additional time will allow us to polish the property in the fashion it is known for. We’d like to thank our guests for their understanding and outpouring of support, as we bring this place back to perfect form.
Our thoughts continue to be with those directly affected by this tragedy.”
All guests with reservations prior to April 30 are being contacted by the reservations team to make alternate arrangements, which include re-booking at a later date, or staying at the Resort’s sister properties on Lana‘i and Maui, and other Four Seasons properties around the world.
For more information and reservations, please call (800) 332-3442 or visit